Utility Billing Department

During COVID 19

Utility bills may be paid online or through the drive-through window at City Hall. To pay online click here. To set up an online payment account, request new service, transfer service or other options please call for assistance 325-646-9700.   

Serving City of Brownwood

The Utility Billing Office manages the City’s billing for water, wastewater, and trash service. Responsibilities include establishing new accounts, customer inquiries, and providing trash service information to new customers.

The Utility Billing Office’s regular hours of operation are Monday through Friday, from 8 AM – 5 PM. Additionally, a utility billing drop box is located on the side of the drive thru window of the Brownwood City Hall. 

After hours emergency water line breaks and wastewater backup calls can be made to Police Dispatch at 325-646-6000.

The forms listed below can be downloaded and printed off to be filled in and brought in to City Hall in person, or you can visit www.brownwoodtexas.gov/formcenter to fill the forms out online.

Note that automatic bank draft, and credit card drafts are done on the 10th of each month

Utility Billing Information