Complaints, Questions or Concerns

At the Brownwood Police Department, we are dedicated to providing exceptional service to our community with professionalism, respect, and integrity. We recognize the importance of transparency and accountability, and we welcome your feedback. Whether you have concerns about an officer's conduct or simply have a question regarding our services, we are here to listen and assist.


Filing a Complaint

If you have a concern regarding the actions of an officer or any other aspect of our department’s operations, we encourage you to file a complaint. We take all complaints seriously and are committed to conducting thorough investigations to ensure the highest standards of conduct within our department.

To file a complaint:

  1. Complete a Complaint Form: You can obtain a complaint form at the Brownwood Police Department or fill it out on our website here: Complaints
  2. Provide Detailed Information: Please provide as much detail as possible about the incident, including the officer’s name (if known), the date, time, and location, and a description of what occurred.
  3. Submit the Complaint: You can submit the completed form in person, by mail, or through our online submission system.

All complaints will be reviewed by the department’s Internal Affairs division. We take time to thoroughly investigate each matter, and we will keep you informed of the status of your complaint.


Questions or Concerns

If you have questions about the Brownwood Police Department’s policies, procedures, or any of the services we offer, we are happy to assist. Whether you need information about crime prevention, officer procedures, or general department operations, don’t hesitate to reach out.

To submit a question:

  1. Contact Us: You can reach out by phone, email, or through our online contact form. Provide your question or inquiry in detail here: Questions or Concerns
  2. Get a Response: Our team will review your question and provide a timely response.

We strive to ensure that all community members have the information they need to feel informed and confident in our services.


Contact Information

For complaints, questions, or assistance, please contact the Brownwood Police Department at:

Brownwood Police Department
Attention: Police Chief
1050 W. Commerce Street
Brownwood, TX 76801

Your input is important to us. We value your concerns and inquiries, and we are committed to addressing them promptly and professionally.