Frequently Asked Questions

The Holiday Waste Collection Schedule can be found on the Solid Waste Services page in the links tab at the bottom of the page.

You can also find it here via the link below:

Holiday Waste Collection Schedule

The City of Brownwood street department handles road repair within Brownwood city limits.  A street repair work order can be placed by calling 325 643-4200, or online. 

Code violations in the City of Brownwood can be reported by calling 325-646-5775, or by filling out the following form.

Yes, everyone that uses our facility will be charged the current gate rate based on where you are coming from. Example; City of Brownwood, Brown County or Out of County.

We accept cash, checks, and all major credit cards.

Holiday Waste Collection Schedule

If you currently have a roll-out garbage cart that you place curbside for Sanitation department to pick up twice a week. You may request a second cart by calling Utility Billing at (325) 646-9700 (deposit and additional rates apply).

The sanitation department collects solid waste once per week for residential alley dumpsters and twice per week for residential roll-out containers. Commercial customers are emptied from 1 to 6 times per week depending on what they are paying for.

Specific times vary, but your garbage must be at the curb at 7:00 a.m. to ensure pick-up. Please leave your cart out until 3:30 p.m. regardless of the time the driver normally picks it up, to allow for back up drivers, vehicle break downs and unforeseen circumstances.

Every cart has a number on it, which is assigned to your address. If your cart goes missing and you have found one that you believe is yours, please call (325) 643-4200 to get the number for your cart to make sure it is the correct one.  

Deceased Animal Disposal
To dispose of a deceased pet or report a dead animal please call Animal Control at 325-646-2525. To assist with this process please report a specific location or landmark.

If you live within Brownwood city limits or its extra territorial jurisdiction you may call the Utility Billing department at (325) 646-9700 to establish new service. The Utility Billing office is located at Brownwood City Hall, 501 Center Ave. 8-5 M-F. To set up new service, you will need a valid Drivers License, renter's agreement or resident information and the deposit for service. Once your request has been verified, a work order will be initiated and if you live in an area that is supplied with blue or green roll-out carts, a new cart along with instructional paperwork should be delivered to your home within a couple of days. If you do not receive a cart check your alley for dumpster access, if there are no dumpster within two houses call sanitation department to check for adequate quantity of dumpsters in the alley or to make sure that a work order was initiated to set a roll-out cart.

Items must be left at the curb if you have curbside solid waste pickup. Please do not place them on the ground right next to your dumpster as the driver will not be able to empty your trash can. Items may be placed in the alley ONLY if solid waste is collected from the alley. Please be aware of water or gas meter's when placing your items!

Call the Solid Waste (sanitation) Department at 325-643-4200. Office hours are Monday thru Friday from 7:30 a.m. to 4:30 p.m. A voicemail may be left after hours. Please indicate the type of dumpster that needs repair (metal, black plastic, blue or green roll-out cart) and if commercial the name of the business.

If your trash collection day falls on a holiday, your trash will be picked up that week on another day in order to continue providing convenient service and to avoid trash building up for an additional week. When your trash will be collected depends on the day of the week on which the holiday falls: Link:

This service is not available to: Commercial Customers, Apartments, Schools, Churches, Evictions, or Storage Units.

Follow link for a list of accepted items of call 325-641-8832 for additional information.

We ask that you please call ahead of time to make sure that we have the staff and the equipment to be able to get it loaded for you. Note: We do not load between the hours of 11a.-1pm

No. We have certified staff members who will recover the refrigerant and dispose of it properly. However, we do ask that you remove all food, trash, loose shelving, and any drawers that may still be inside prior to bringing it to the recycling center. Note: Acceptable freon R134a for refrigerators  and R22 for air conditioners.

We accept latex paint with the original label for recycling. Paint must be from a residential source, and will not be accepted from a business or any other commercial source. There is also a 10 gallon limit on buckets of paint.

Pulverized glass is available at no charge to the public upon availability, but at this time we do not provide containers.

The Holiday Waste Collection Schedule can be found on the Solid Waste Services page in the links tab at the bottom of the page.

You can also find it here via the link below:

Holiday Waste Collection Schedule

No, we only pickup within Brownwood city limits.  Brush from the lake can be taken to the City recycling center at 6800 FM 45 S.,  just make sure it is covered with a tarp when you bring it in. Proof of residency is also required.

We have a brush and debris crew that attends to your brush/bulky item pickup separate from the residential garbage pickup.  You may request a brush and bulky item pickup  by completing an online form 24/7,  or by calling Solid Waste Department at 325-643-4200. > please indicate the address and location on the property (curb or alley).  Brush and Bulky items must be placed curbside if your trash is picked up curbside.

No, City employees are not permitted to go on private property to collect items for disposal. 

This service is not available to commercial customers (business offices, apartments, schools, churches, evictions, or storage units). 

The commercial division offers collection from one to six times per week. The neighboring business may have requested a different pickup day or may be paying for more or less pickups than you.   All commercial cans should be labeled with the pickup days. For example: M/TH = Monday and Thursday.

A special pick up can be requested by calling the Sanitation Department at 325-643-4200 (we call this a Hotshot). The fee is based on a prorated charge for dumpster pickup or $50.00 per dumpster emptied, whichever is greater. There must be someone there to authorize and sign a ticket before the driver can perform the hotshot.

There is a $36.00 fee for each dumpster that is deodorized. You may make a request by calling the sanitation department at 325-643-4200.